You have 30 days from the day you receive your order to request a return. The item needs to be unworn and unused, with its original tags and packaging, and you'll need your receipt or proof of purchase. Email ventiunoparis21@gmail.com to start a return and we'll send you a shipping label and instructions.

Yes. If your order is shipped into the European Union, you can cancel or return it within 14 days for any reason, no justification needed, under the EU's cooling-off period. The same condition applies: unworn, unused, with tags and original packaging.

Once we've received and inspected your return, we'll confirm whether it's approved. Approved refunds go back to your original payment method within 10 business days, though your bank or card provider may take a little longer to post it.

We can't accept returns on perishable goods, custom or personalised items, personal care products, hazardous materials, sale items, or gift cards. If you're unsure whether your item qualifies, contact us before sending anything back.

Combed cotton, typically 240gsm or heavier, cut and finished in one atelier in small batches, with seams finished flat. It's made to hold up to more than one season of wear.

Not usually. We work in small batches and don't hold deep stock or run a regular restock calendar, so once a style or colourway sells out, it's typically gone for good.

Email us at ventiunoparis21@gmail.com, or visit our Contact page for our full details. We're based in Anderlecht, Belgium.